I get too many event pop-ups about what other users are doing in Testlab. Can I disable them?
Yes, on top right area in the UI there is a checkbox you can uncheck to disable the event.
Will idle users get automatically logged off?
No. Users must manually log out using Testlab -> Quit. Closing the tab or browser will not log the user out.
Why can't I see some characters or strings in text fields after saving?
Some text fields (mainly test steps) do not automatically escape strings (to allow formatting), so you might need to escape your text to display XML tags etc. as text.
For example, <tag> would not show on a test step. Instead you should use <tag>.
What file formats and sizes can I use for user icons and company logo?
All common image formats such as .png, .jpg, .gif., bmp. etc work. 500x500 is recommended, but images are automatically resized when uploading.
What is the maximum size of file attachments?
20 MB.
How can I follow hypertext links attached inside a description/text in rich text editors using IE.
You can follow links by clicking CTRL and double-clicking link.
I have a small screen with low resolution. I can not see all buttons at the bottom of the screen. Can I access them?
Yes. You can zoom your browser to fit more controls into the screen ( Usually "Ctrl" + "-" )
I imported Test cases / Requirements / Issues from .csv file and some of the imported characters look wrong. What is the problem?
Probably the character encoding. The easiest way is to google for how to save your CSV file as UTF-8, do that and import your files into Testlab. Alternatively you can also choose the "Charset" in Testlab when importing the file.